FAQ

We accept credit cards (Visa or Mastercard only), direct debit, cheque or money order made out to our company. We do not accept cash. Credit cards are preferred since billing can be automated (if you want to cancel a lesson, it’s easy – give us a call and we won’t bill you for that week).

Payment must be received at least 24 hours before your lesson. If paying by direct debit, cheque or money order, please keep in mind it takes some time for funds to clear (direct debit clears after 1 working day, cheque and money order depends on how fast your mail arrives).

Think about this: how much can you specialise if you’re offering tutoring across different states, each with their own unique school system and syllabi? We only service NSW because we stick with what we’re good at. Our service is much more involved than simply putting you in touch with a tutor living in your area. To find out more, click here

Yes. If you prepay for a longer period, we can offer a you a discount. For details, please read our pricing schedule.

Simply, because our tuition delivers results. We will only assign tutors that are experts in their subject areas, experts in the HSC, and excellent communicators. We have the experience in producing successful HSC graduates year after year, and we apply our experience and teaching methodology to private tutoring. We also provide full course materials for all the popular subjects (year 9–12) so you get a structured course that ensures you cover the entire course. For more reasons why, click here.

We offer a 100% money back guarantee for your first lesson. If you are not happy with our service after your first lesson, we will happily give you a full refund. There’s no risk for you!

When you book a tutor with us, we will ask you questions to find out your exact specific needs. We will then find a tutor that most closely matches your requirements. If your specific needs will be better served by a different type of tutor, we will also let you know of our recommendations.

Have a read of our types of tutors to find out the exact differences between the three. If you are still unsure, give us a call and we will recommend something based on your specific needs. Overall, we would say Senior Tutor offers the best value.

Absolutely. Of course, we do listen to your specific needs the first time around, so you probably won’t want to switch but if for any reason you’d like to try a different tutor, we will happily find another for you.

You can sign a tutor up for as little as 4 weekly sessions of 2 hour each. However, we do give discounts for longer term prepayments. See our pricing page for full details.